Free travel for keyworkers


Claim your FREE travel

Travelling from Kent to London? If you’re a keyworker did you know you can travel for FREE onboard our London commuter services?!

FREE travel FAQ's

Find out if you are able to travel for free onboard our Kent to London commuter services and how you can get started.

FREE travel for keyworkers

We are delighted to offer keyworkers FREE travel onboard our Kent to London commuter services. Despite the recent national lockdown, our London commuter services continue to run to support those with essential needs.

Teachers and anyone who holds a Blue Light Card can claim their FREE travel by completing our quick form. You can view all our FAQ’s about free travel for keyworkers here.

Our services run from key areas in Kent, including Medway, Maidstone, Swale and New Ash Green. We also stop at 3 of the biggest park and ride sites, providing fast track routes into Canary Wharf, arriving in the city in less than 42 minutes. You can view our current timetables here.

We have recently introduced new flexibility onboard our services with our new flexibundle tickets, supporting new hybrid working hours and also offering customers the opportunity to board a vehicle from multiple areas without the need to purchase separate tickets.

Fares & tickets


Park & ride

Claim your FREE travel

You’re seconds away from starting your journey with National Express Transport Solutions. Simply complete the form below and our team will be in touch to help you get started.

Keyworker FREE travel FAQ’s

What does the FREE travel offer consist of?

To say thank you to keyworkers, we would like to offer them Free travel on any of our National Express Transport Solutions commuter services between Kent and London.

Once your request for free travel has been verified, you will receive a voucher code for redemption within our mobile ticketing system against our Flexi 50 ticket type. The Flexi 50 ticket provides 25 return journeys, just over 1 months travel for those travelling 5 days per week.

To request further free tickets if needed, customers should email

How long is this offer valid for?

The offer is valid throughout the period of the current national lockdown. Lockdown is currently expected to end on 31st March 2021.

Who can apply?

Teachers and anyone who holds a Blue Light Card.

Blue Light Card holders include:

  • NHS
  • Police Service
  • Ambulance Service
  • Fire Service
  • HM Prison Service/HMPPS
  • NHS Dental Practice
  • HM Armed Forces
  • MoD Civil Servant, Fire Service, Police
  • Highways Agency
  • Border Force
  • Immigration Enforcement
  • UK Visas and Immigration
  • HM Coastguard
  • RNLI
  • Search and Rescue
  • 4×4 Response
  • Blood Bikes
  • First Responders
  • St Andrews Ambulance
  • St John Ambulance
  • Social Care
How do I apply?

Teachers and Blue Light card holders can apply via our website.

  • Step 1– Complete the form above
  • Step 2– Provide proof of key worker status- either Blue Light Card, ID card or letter from employer
  • Step 3– Following validation, you will receive an email with 100% off voucher code for use against the Flexi 50 ticket type
  • Step 4– Create an account on the mobile ticketing system
  • Step 5– Select the Flexi 50 ticket type and apply the voucher code on the payment screen for 100% discount

You’re now ready to travel for FREE!

I already commute on your services, can I still claim FREE travel?

Yes of course you can! If you are an existing customer, you can apply to freeze your existing ticket here.

Once you have frozen your ticket, you can then apply for FREE keyworker travel using the form above.

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