Disaster Recovery


Disaster Recovery

In September 2008, National Express Transport Solutions helped repatriate thousands of stranded holiday makers when XL Airways went into liquidation. Due to the unexpected collapse of the airline, the Civil Aviation Authority was tasked with repatriating thousands of passengers back to the UK. Unfortunately the scale of the disaster meant that many passengers were not transferred to their airport of origin, so National Express Transport Solutions was called into help.

Over a two week period, National Express Transport Solutions helped transfer 12,000 passengers back to their airports of origin. The organisation that went into this operation was on an immense scale; as the collapse of XL Airways was so sudden we were given such short notice form the CAA, but managed to successfully transport the stranded passengers.

Coach hire played a massive part in this operation and as the CAA chose an operator used to dealing with requests on a large scale. National Express Transport Solutions coach hire executed the operation with organisation and precision and did not fail to deliver.

In the event of a major disaster it is crucial for every business to have a contingency plan in place. As part of your strategy National Express Transport Solutions can provide a transport action plan that will establish business continuity and allow service levels to be maintained.

Corporate Travel – Disaster Recovery Service

Our knowledgeable team will work closely with your business to understand your requirements and deliver the following,

  • Speedy response
  • Relocation of key staff to one of your nominated hubs
  • Transfer of all personnel to a safe location
  • 24 hour operation

Dedicated Pick up points

We can arrange designated to and from pick up points, suitable to you and your employees.

Adaptability and Change

We understand your requirements may change during the course of the recovery as a change in circumstances may express a need to amend your plan of action. Our ability to quickly respond to change coupled with our management skills will ensure success of your disaster recovery plan.

Long Term Disaster Recovery Transport Solutions

We can also transport your employees to and from work in the event of long-term transport disruptions. We can arrange designated to and from pick up points to transport your staff safely and comfortably to their place of work.

This service can be arranged for you in the event of the following:

  • Train, Tube and DLR strikes
  • Long-term disruptions due to rail replacements
  • Industrial action disrupting public transport services

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